Cultural Competence in Healthcare Workshop

A humanistic approach to medical practices has been developing over the last few decades, emphasizing the importance of the social aspects and cultural competence in healthcare. Studies reveal that cultural diversity increases the complexity of healthcare systems and creates various challenges for healthcare practitioners, administrators, and staff. Research suggests that patients’ who do not speak the mainstream language of the healthcare system are “at higher risk of experiencing adverse events” than those who are fluent in the language. This workshop will enhance healthcare providers’, administrators’ and staffs’ knowledge, skills, and attitude to interact effectively when working in a multicultural and multilingual environment. Participants will explore cultural competence terms such as healthcare disparities, bias, stereotypes, and other barriers to quality healthcare. This activity will equip participants with strategies to overcome such challenges, leading to increased patients’ satisfaction and overall healthcare quality.

Target Audience
Physicians, nurses, dentists, pharmacists, allied health practitioners, researchers, educators and administrators.

1. 1. Value the impact of diversity in healthcare particularly in Qatar.
2. 2. Define and differentiate between cultural competency, patient-centered care, and cultural humility.
3. 3. Describe how culture influences both patients' and provider's expectations and decision making.
4. 4. Recognize the effect of bias and stereotyping on health care quality and describe strategies to reduce them.
5. 5. Value basic cross-cultural communication attitudes (Respect, Curiosity, Empathy)
6. 6. Apply basic strategies to work with medical interpreters in healthcare settings.

ACCME Accreditation Statement  The Weill Cornell Medicine-Qatar is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians ACCME Credit Designation Statement The Weill Cornell Medicine-Qatar designates this live activity for a maximum of 3.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. QCHP Accreditation Statement Weill Cornell Medicine-Qatar is accredited as a provider of Continuing Medical Education (CME) and Continuing Professional Development (CPD) by the Qatar Council for Healthcare Practitioners (QCHP) of the Ministry of Public Health. QCHP Credit Designation Statement This activity is an Accredited Group Learning Activity (Category 1) as defined by the Qatar Council for Healthcare Practitioners-Accreditation Department and is approved for a maximum of 3.75 hours.

Disclosure of Relationships/Content Validity 

It is the policy of Weill Cornell Medicine-Qatar to adhere to Qatar Council for Healthcare Practitioners (QCHP) and Accreditation Council for Continuing Medical Education (ACCME) Criteria, Policies, and Standards for Commercial Support and content validation in order to ensure fair balance, independence, objectivity, and scientific rigor in all its sponsored programs. All faculty participating in sponsored programs are expected to disclose relevant financial relationships pertaining to their contribution to the activity, and any discussions of off-label or investigational uses of approved commercial products or devices, or of any products or devices not yet approved in the United States and elsewhere. WCM-Q CME/CPD activities are intended to be evidence-based and free of commercial bias.

Scientific Planning Committee

Ady Candra, Ahmed Elbayoumi, David H De Jesus, Huda Abdelrahim, Khalafalla Eltoum Babikir, Maha Elnashar, Mohamed Hashim, Omer Saad, Raji Anand, Samaah Chalil, Yasmeen Kalverts:

• Has no relevant financial relationship to disclose. 
• Will not be discussing unlabeled/unapproved use of drugs or products.

Course Directors

Maha Elnashar, Huda Abdelrahim:

• Has no relevant financial relationship to disclose. 
• Will not be discussing unlabeled/unapproved use of drugs or products.

Course Faculty

Maha Elnashar, Huda Abdelrahim:

• Has no relevant financial relationship to disclose. 
• Will not be discussing unlabeled/unapproved use of drugs or products.

Course Administrator

Yasmeen Kalverts:

• Has no relevant financial relationships to disclose.
• Will not be discussing unlabeled/unapproved use of drugs or products.

Evaluation

An evaluation will be conducted online post activity. All participants are required to complete the Evaluation Form in order to qualify for a certificate. The evaluation allows us to assess the degree to which the activity met its objectives. It will also guide the planning of future activities and inform decisions about improving the educational program.